No Customer Service
Please must get your Skype ready
No Makeup Class
Other rules,
1. you can choose your tutor online, via free class/trial class.
2. not allowed to extend / postpone / change enrolled classes.
3. notification for booking confirmation: via texting(SMS) and email.
4. reminder ahead of the class: via texting(SMS) and email 3 hrs ahead of the class.
5. not allowed to change other tutor during a set of classes.
6. lessons you can choose, as below,
# Conversation/free talking
# Grammar
# IELTS
# TOEIC/TOEFL
# Business English
# Kids lessons
7. flexible material given, as below,
# material provided by tutors,
# material provided by studetns,
8. during the class, if student can not complete the class sucessfuly, makeup class can be arranged by tutor in 2 weeks.
9. booking system will skip Philiphines and Taiwan's holidays, please must keep booking confirmation email, which contains dates you have to take class.